Privacy Policy
Last updated: December 19, 2025
At Heatoor, available at https://www.heatoor.store, your privacy is very important to us. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you access our website or purchase our products.
Information We Collect
When you browse our website, certain information may be collected automatically, such as:
IP address
Browser type, device, and operating system
Pages viewed and interaction behavior
When you place an order or contact our support team, we may also collect personal details including:
Full name
Email address
Shipping address
Billing details (securely processed by third-party payment providers)
⚠️ Heatoor does not store or have access to complete credit or debit card information.
How We Use Your Information
The information collected is used for the following purposes:
To process, manage, and deliver orders
To communicate order updates and provide customer support
To improve website functionality and user experience
To detect, prevent, and reduce fraud or misuse
To comply with legal and regulatory requirements
Cookies and Tracking Technologies
Heatoor uses cookies and similar technologies to:
Ensure the website operates correctly
Analyze traffic and visitor behavior
Improve marketing and advertising effectiveness
You may choose to disable or manage cookies through your browser settings at any time.
Third-Party Services
We may share limited and necessary information with reliable third-party partners, such as:
Payment processing services
Shipping and fulfillment providers
Analytics and advertising platforms
All third parties are contractually required to keep your data secure and to use it only for approved purposes.
Data Protection & GDPR Rights
If you are located in the European Economic Area (EEA), you are entitled to the following rights:
Access your personal data
Request corrections or deletion
Restrict or object to data processing
Withdraw consent at any time
To exercise any of these rights, please contact us using the information below.
Data Security
We apply appropriate technical and organizational safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Updates to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be published on this page along with the revised date.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
